Systems Engineering: Mobile Device Management (MDM), DevOps/GitOps, CI/CD, Automation, Source Control, Infrastructure as Code (IaC), Scripting, Project Management, Troubleshooting, Patch Management, Hardware Provisioning, Process Improvement, Interdepartmental Alignment.

Security: Identity and Access Management (IAM) (SAML, OAUTH, and SCIM), ZScaler, Rapid7, Microsoft Defender, Zero Trust, Crowdstrike, Jamf Protect, SentinelOne, FileVault 2 Disk Encryption, macOS Security & Compliance Project (mSCP), Compliance Frameworks, Multi-factor Authentication (MFA).

IT: macOS (Mac), Linux, iOS, Okta, Windows Desktop/Server, Slack, Single Sign-On (SSO), Google Workspace (GSuite), Office 365, VPN, Active Directory / Entra ID (on-prem/cloud), Zoom, Documentation, Training, iPadOS, Jira, ServiceNow.

Tools: Jamf Pro, Microsoft Azure, GitHub, FleetDM, Postman, Jamf Connect, Docker, Jamf Login, Composer, DEPNotify, Nudge, Apple Business Manager, Prune, Automated Device Enrollment.

Programming: REST APIs, Python, Bash, Git, PowerShell, JavaScript, C#, Zsh, osaScript, XML, HTML, CSS, JSON, YAML.

Unisys (AAA | American Automobile Association)

Lead Client Platform Engineer, macOS • 2022 - Present

Leads engineering projects that improve the security, and reliability of macOS endpoints

Builds and maintains macOS endpoint security, and compliance configurations

Performs discovery and planning for new initiatives related to endpoint management

Streamlines processes related to configuring, deploying, and managing macOS computers

Eliminates manual work through tooling, integrations and automation

Develops systems used to track the health of the macOS fleet

Keeps abreast of industry trends in the client platform community

BODi | The Beachbody Company

Systems Engineer II• 2020 - 2022

Migrated an existing Jamf Pro Server (on-prem) to Jamf Cloud

Improved access provisioning for SaaS applications using Okta.

Remediated vulnerabilities and enforced security controls for macOS and iOS

Engineered, deployed and maintained the zero-touch deployment process for macs

Provided level 3+ remote technical support to all users

Automated IT tasks and developed integrations

Finchloom

Cloud Ops Technician • 2018 - 2020

Managed Azure AD tenants for multiple customers

Oversaw hardware procurement for multiple customers

Specialized in macOS and iOS support for multiple customers

Delivered Microsoft product trainings for multiple customers